These general terms and conditions of sale apply to all sales concluded on the www.remiballigand.com website.
The www.remiballigand.com website is a service of :
The www.remiballigand.comcommercialise website features the following products: artworks, posters, illustrations.
The customer declares that he has read and accepted the general conditions of sale prior to placing his order. Validation of the order therefore implies acceptance of the terms and conditions of sale.
The present terms and conditions express the entirety of the obligations of the parties. In this sense, the buyer is deemed to accept them without reservation.
These general terms and conditions of sale apply to the exclusion of all other terms and conditions, in particular those applicable to in-store sales or sales via other distribution and marketing channels.
They are available on the www.remiballigand.com website and will prevail, where applicable, over any other version or any other contradictory document.
Seller and Buyer agree that these terms and conditions shall exclusively govern their relationship. The seller reserves the right to modify its terms and conditions from time to time. They will apply as soon as they are published online.
If a condition of sale is missing, it will be considered to be governed by the practices in force in the distance selling sector whose companies are based in France.
These terms and conditions are valid until December 31, 2030.
The purpose of these terms and conditions is to define the rights and obligations of the parties in the context of the online sale of goods offered by the seller to the buyer from the www.remiballigand.com website.
These conditions only apply to purchases made on the www.remiballigand.com website and delivered exclusively in mainland France or Corsica. For deliveries to French overseas departments and territories or abroad, please send a message to the following e-mail address: administratif@remiballigand.com.
These purchases concern the following products: works of art, posters, illustrations.
Prior to placing an order and entering into a contract, the buyer acknowledges having been informed, in a legible and comprehensible manner, of the present terms and conditions of sale and of all the information listed in article L. 221-5 of the French Consumer Code.
The buyer is provided with the following information in a clear and comprehensible manner:
The purchaser may place an order online, using the online catalog and the form provided therein, for any product, while stocks last.
The buyer will be informed of any unavailability of the product or good ordered.
In order for the order to be validated, the buyer must accept the present terms and conditions by clicking where indicated. The customer must also choose the delivery address and method, and finally validate the payment method.
Any order implies acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will be settled within the framework of a possible exchange and the guarantees mentioned below.
In certain cases, notably non-payment, incorrect address or other problems with the buyer’s account, the seller reserves the right to block the buyer’s order until the problem has been resolved.
For any question relating to the follow-up of an order, the buyer may send an e-mail to the seller at the following e-mail address: administratif@remiballigand.com
The online provision of the buyer’s credit card number and the final validation of the order shall constitute proof of the buyer’s agreement:
In the event of fraudulent use of the credit card, the purchaser is invited to contact the seller as soon as this is discovered at: administratif@remiballigand.com
The seller provides the buyer with an order confirmation by e-mail.
Computerized registers, kept in the seller’s computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. Purchase orders and invoices are archived on a reliable and durable medium that can be produced as proof.
The products governed by these terms and conditions are those which appear on the seller’s website and which are indicated as sold and dispatched by the seller. They are offered while stocks last.
The products are described and presented as accurately as possible. However, the seller cannot be held liable for any errors or omissions in this presentation.
Product photographs are not contractual.
The seller reserves the right to modify its prices at any time, but undertakes to apply the prices in force at the time of the order, subject to availability on that date.
Prices are given in euros. They do not include delivery charges, which are invoiced in addition and indicated before the order is validated. Prices include VAT applicable on the date of the order, and any change in the applicable VAT rate will be automatically reflected in the price of products in the online store.
If one or more taxes or contributions, in particular environmental taxes, are created or modified, either upwards or downwards, this change may be reflected in the selling price of the products.
This is an order with a payment obligation, which means that placing the order implies payment by the buyer.
To pay for his order, the buyer has the choice of all the methods of payment made available by the seller and listed on the seller’s website. The buyer guarantees the seller that he has the necessary authorizations to use the method of payment chosen by him when validating the order form. The seller reserves the right to suspend all order processing and deliveries in the event of refusal to authorize payment by credit card by officially accredited organizations or in the event of non-payment. In particular, the seller reserves the right to refuse to make a delivery or to honour an order from a buyer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment must be made in full on the day the order is placed, in accordance with the following terms and conditions:
Except in cases of force majeure or during periods when the online store is closed, which will be clearly announced on the home page of the site, shipping times will be as indicated below, while stocks last. Shipment times run from the order registration date indicated on the order confirmation e-mail.
For deliveries in mainland France and Corsica, the delivery time is 8 days from the day following that on which the buyer placed his/her order, according to the following methods: Colissimo . At the latest, the deadline will be 30 working after conclusion of the contract.
For deliveries to French overseas departments and territories or other countries, delivery terms will be specified to the purchaser on a case-by-case basis.
In the event of non-compliance with the agreed delivery date or delivery period, the purchaser shall, before breaking the contract, require the seller to perform within a reasonable additional period.
If no performance has been made by the end of this new period, the purchaser is free to terminate the contract.
The purchaser must complete these successive formalities by registered letter with acknowledgement of receipt, or in writing on another durable medium.
The contract will be considered terminated on receipt by the seller of the letter or writing informing him of this termination, unless the professional has performed in the meantime.
The purchaser may, however, cancel the contract immediately if he considers the above dates or deadlines to be an essential condition of the contract.
In this case, when the contract is terminated, the seller is obliged to reimburse the buyer for all sums paid, at the latest within
In the event of unavailability of the product ordered, the buyer will be informed as soon as possible and will have the option of cancelling the order. The purchaser will then have the choice of requesting either a refund of the sums paid within 14 days of their payment, or an exchange of the product.
Delivery refers to the transfer of physical possession or control of the goods to the consumer. The products ordered are delivered according to the terms and time specified above.
Products are delivered to the address indicated by the purchaser on the order form. The purchaser must ensure that this address is correct. Any parcel returned to the seller because of an incorrect or incomplete delivery address will be reshipped at the buyer’s expense. The buyer may, on request, have an invoice sent to the billing address and not to the delivery address, by validating the option provided for this purpose on the order form.
If the purchaser is absent on the day of delivery, the deliveryman will leave a delivery notice in the letterbox, allowing the purchaser to collect the parcel at the place and time indicated.
If, at the time of delivery, the original packaging is damaged, torn or open, the buyer must check the condition of the items. If they have been damaged, the buyer must refuse the package and note a reservation on the delivery slip (package refused because opened or damaged).
The purchaser must indicate any anomaly concerning the delivery (damage, missing product compared to the delivery note, damaged parcel, broken products, etc.) on the delivery note in the form of handwritten reservations accompanied by his/her signature.
This verification is considered to have been carried out once the purchaser, or a person authorized by him, has signed the delivery note.
The buyer must then confirm these reservations to the carrier by registered mail within 2 working days of receipt of the item(s) at the latest, and send a copy of this letter by fax or ordinary mail to the seller at the address given in the site’s legal notice.
If products need to be returned to the seller, they must be the subject of a return request to the seller within 14 days of delivery. Any claim made after this deadline will not be accepted. Product returns will only be accepted for products in their original condition (packaging, accessories, instructions, etc.).
The buyer must notify the seller on the day of delivery, or at the latest on the first working day following delivery, of any claim of error of delivery and/or non-conformity of the products in kind or in quality in relation to the indications on the order form. Any claim made after this deadline will be rejected.
The claim may be made, at the buyer’s option :
Any complaint not made in the rules defined above and within the time limits could not be taken into account and will release the salesman from any responsibility towards the purchaser.
Upon receipt of the claim, the seller will assign an exchange number for the product(s) concerned and communicate it by e-mail to the buyer. A product can only be exchanged once the exchange number has been issued.
In the event of a delivery or exchange error, any product to be exchanged or refunded must be returned to the seller in its entirety and in its original packaging, by Colissimo Recommandé to the following address: 1 rue du Cambodge 75020 Paris.
Return shipping costs are at the seller’s expense.
The seller is the guarantor of the conformity of the goods sold with the contract, enabling the buyer to make a claim under the legal guarantee of conformity provided for in articles L. 217-4 et seq. of the French Consumer Code.
In the event of implementation of the legal warranty of conformity, please note that :
In accordance with Articles 1641 et seq. of the French Civil Code, the seller is liable for any hidden defects in the goods sold. It is up to the buyer to prove that the defects existed at the time of sale and are such as to render the goods unfit for their intended use. This warranty must be invoked within two years of discovery of the defect.
The buyer may choose between rescission of the sale or reduction of the price in accordance with article 1644 of the French Civil Code.
In accordance with the provisions of the French Consumer Code, the buyer has a period of 14 days from the date of delivery of his order to return any item that does not suit him and request an exchange or refund without penalty, with the exception of return costs which remain the responsibility of the buyer.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice.
Damaged, soiled or incomplete products cannot be taken back.
The right of withdrawal can be exercised online, using the withdrawal form available on this website. In this case, an acknowledgement of receipt on a durable medium will be sent immediately to the purchaser. Any other method of declaring withdrawal is accepted. It must be unambiguous and express the will to withdraw.
If the right of withdrawal is exercised within the aforementioned period, the price of the product(s) purchased and the delivery costs will be reimbursed.
Return shipping costs are at the buyer’s expense.
The exchange (subject to availability) or refund reimbursement will be made within 8 days or, at the latest, within 14 days of receipt by the seller of the products returned by the purchaser in accordance with the above conditions.
According to article L221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts :
– the supply of goods whose price depends on fluctuations in the financial market beyond the control of the trader and which may occur during the withdrawal period;
Any circumstances beyond the control of the parties preventing the performance of their obligations under normal conditions shall be considered as grounds for exoneration from the parties’ obligations and shall result in their suspension.
The party invoking the above-mentioned circumstances must immediately notify the other party of their occurrence, as well as of their disappearance.
Force majeure” means any irresistible event or circumstance that is external to the parties, unforeseeable, unavoidable, beyond the parties’ control, and which the parties are unable to prevent, despite all reasonable efforts to the contrary. The following are expressly considered to be cases of force majeure or fortuitous events, in addition to those usually accepted by the jurisprudence of French courts and tribunals: blockage of means of transport or supply, earthquakes, fires, storms, floods, lightning, stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers.
The parties will meet to examine the impact of the event and agree on the conditions under which performance of the contract will continue. If the case of force majeure lasts longer than three months, the present terms and conditions may be terminated by the injured party.
The content of the website remains the property of the seller, who is the sole owner of the intellectual property rights to this content.
Purchasers undertake not to make any use of this content; any total or partial reproduction of this content is strictly prohibited and may constitute an infringement of copyright.
The nominative data provided by the purchaser are necessary for the processing of his/her order and the preparation of invoices.
They may be communicated to the seller’s partners responsible for executing, processing, managing and paying for orders.
The processing of information communicated via the www.remiballigand.com website has been declared to the CNIL.
The buyer has a permanent right of access, modification, rectification and opposition with regard to information concerning him. This right may be exercised under the terms and conditions defined on the site
www.remiballigand.com.
If one or more stipulations of these terms and conditions are held to be invalid or declared as such in application of a law, regulation or following a final decision by a competent court, the other stipulations will retain their full force and scope.
The fact that one of the parties does not avail itself of a breach by the other party of any of the obligations referred to in these general terms and conditions shall not be interpreted for the future as a waiver of the obligation in question.
In the event of any difficulty of interpretation between any of the titles appearing at the head of the clauses and any of the clauses, the titles will be declared non-existent.
These terms and conditions of sale are written in French. Should they be translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.
The buyer may have recourse to conventional mediation, in particular with the Commission de la Médiation de la Consommation or existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute. The mediator’s name, contact details and e-mail address are available on our website.
In accordance with Article 14 of Regulation (EU) No. 524/2013, the European Commission has set up an Online Dispute Resolution platform, facilitating the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following link: https://webgate.ec.europa.eu/odr/ .
These terms and conditions are governed by French law. The competent court is the court of first instance.
This applies to both substantive and formal rules. In the event of a dispute or claim, the buyer should first contact the seller for an amicable solution.
The personal data collected on this site are as follows:
Personal data collected from users is used to provide and improve website services and to maintain a secure environment. More specifically, the uses are as follows:
Personal data may be shared with third-party companies in the following cases:
The website implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the website cannot guarantee the security of the transmission or storage of information over the Internet.
Pursuant to the regulations applicable to personal data, users have the following rights, which they may exercise by sending a request to the following address: remi@remiballigand.com.
The website reserves the right to modify this privacy policy at any time. If any changes are made to this privacy policy, the website undertakes to publish the new version on its website. The website will also inform users of the modification by e-mail, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, he has the option of deleting his account.
(to be completed by the consumer, and sent by registered letter with acknowledgement of receipt, within a maximum of 14 days from the date of conclusion of the service contract)
To the attention of :
Rémi Balligand
located at : 1 rue du Cambodge 75020 Paris
e-mail address: administratif@remiballigand.com
I hereby notify you of my withdrawal from the contract concerning …………………, ordered on: ………
First and last name of customer: ……………..
Customer address: ……………..
Date: ………………
Consumer’s signature
remiballigand.com
1, rue du Cambodge – 75020 Paris
all rights reserved
